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Evaluation matters - A practitioners' guide to sound evaluation for urban mobility measures
Buchtitel
1
Preface
8
1 Introduction
11
1.1 What is evaluation?
11
1.2 What is the point of evaluation anyway?
12
1.3 How does evaluation work?
14
1.4 Whom do I need to get involved?
17
1.5 Why do we need this book?
18
2 Impact evaluation
22
2.1 Objectives of your measure
24
2.2 Effect analysis
28
2.3 Indicators
32
2.4 Evaluation design
35
2.5 Data collection
45
2.6 Data analysis
60
2.7 Discussion of results from data analysis
76
3 Process evaluation
78
3.1 Aim and outcome
78
3.2 Barriers and drivers
80
3.3 Activities related to barriers and drivers
83
3.4 Methods for process evaluation
84
4 Information reporting and utilisation
93
4.1 Result presentation
93
4.2 Up-scaling of results
102
4.3 Transferability
108
5 And now: back to reality
116
5.1 Some myths about evaluation
116
5.2 ‘Things’ which can mess up your evaluation
118
5.3 Strengthening the quality of your evaluation
120
6 The very last chapter
123
6.1 Some words to the evaluator
123
6.2 Some words to politicians
124
7 Evaluation examples
126
7.1 Utrecht Road Safety Label
126
7.2 Utrecht Cargohopper
139
7.3 Tallinn Knitting Bus
150
8 Index
172
9 List of useful evaluation literature
173
9.1 Evaluation literature
173
9.2 Evaluation resource web sites
173
9.3 Data collection and analysis methods
175
9.4 Links to helpful software
175
10 References and picture credits
177
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